The government announced that it had amended regulations to allow people to move home from 13thMay, with 450,000 people having put their plans on hold. Barratt London has spent weeks carefully designing revised protocols and procedures so that it would be ready to open its doors when given the green light.
To enable customers to visit the sales suites and showhomes, a range of safety measures and new working procedures which meet or exceed government, industry and public health agency advice have been put in place. These include protective Perspex screens, retractable barriers, strict social distancing and, where necessary, personal protective equipment (PPE), plus intercom systems and door locks to enable customers to engage with sales teams before entering offices.
Customers will initially only be able to carry out physical viewings by appointment with one household visiting one property at a time.
Barratt London has also signed up to the new government and industry Charter for Safe Working Practice – Covid-19, which supports best practice being adopted across the industry.
Ed McCoy, Director of Sales and Marketing at Barratt West London, said:
We back the government’s decision to unlock the property market which will help to drive the country’s economic recovery. We are doing this safely with clear measures in place that protect our customers and employees. We carefully began re-opening our construction sites and a select number of sales offices on 1st June.
Regarding the reopening of construction sites, a detailed set of working practices and protocols has been developed by Barratt so that its sites can operate safely and in line with the latest guidance from Government, Public Health Authorities and the Construction Leadership Council. This includes changes to signage, site welfare facilities and compounds, site access and walkways. These measures have already successfully been implemented on one of its sites as a pilot. A nominated Social Distancing Marshal will also be present on all sites to ensure compliance and the company will provide induction, training and support for its employees and sub-contractors.
Pam Reardon, Director of Sales and Marketing at Barratt East London commented:
Our first priority is the health and safety of our employees, sub-contractors and customers.
We have created a detailed set of working practices and protocols for employees and sub-contractors to ensure that we can reopen our construction sites safely, in a phased and measured way, which minimises risk. In line with our commitment to put our customers first, we will be prioritising the completion of those homes that our customers have already exchanged or reserved.
I would also like to thank our employees who have been fantastic during this challenging time, both those who have worked hard to get us ready to restart and our employees who are not currently working.
Pam Reardon continues: “As a business committed to doing the right thing, we have been supporting the NHS and our communities throughout the COVID-19 pandemic. We have donated PPE to local NHS services and defibrillators to St John’s Ambulance from our sites across the region, tablets to local care homes to help residents keep in touch with their loved ones, and are working with charities and organisations to help local communities. We are also encouraging staff to volunteer and use their time to do whatever they can to help people during this difficult period.”
New buyers should call 0330 057 6666 or visit the Barratt London website to book an appointment. For more information visit www.barrattlondon.com